Privacy Policy

Vohub.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal data when you sign in via Google OAuth or otherwise use our platform.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our services.

For questions about this Privacy Policy, please contact us.

We use your data for the following purposes:

• Authentication & Account Management: Create and secure your Vohub account
• Service Delivery: Personalize AI voice interactions with customer history and preferences
• Action Execution: Enable real-time booking, billing, CRM updates during calls
• Analytics & Improvement: Power our dashboard's insights on call volume, conversion rates, sentiment trends
• Support & Compliance: Troubleshoot issues and comply with legal obligations

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

For more information about our use of cookies, please see our Cookie Policy.

We retain personal and call metadata for as long as your account is active, plus 90 days after account closure.

To delete your data, Contact Us. We'll erase your personal information within 10 business days, except for data we are legally required to keep.

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

By using our services, you consent to the transfer of your data as described in this Privacy Policy.

We share your data in the following circumstances:

• Internal: Our engineering, support, and analytics teams (on a need-to-know basis)
• Third-Party Integrations: Only with services you authorize (e.g., Salesforce, HubSpot, calendar, payment gateways)
• Legal Requirements: When compelled by law or to protect rights

We do not sell your personal data to third parties for marketing or promotional purposes.

We use industry-standard encryption (TLS), secure data centers, and access controls to protect your information.

Regular audits and monitoring ensure the safety of your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

• The right to access your Personal Data
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object

To exercise these rights, please contact us.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, perform service-related services, or assist us in analyzing how our services are used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our platform may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We strongly advise you to review the Privacy Policy of every site you visit.

Vohub.ai complies with the Google API Services User Data Policy, including the Limited Use of user data requirements and the Workspace API User Data and Developer Policy.

We only access Google API data (e.g., Gmail, Calendar, Drive, Photos) to enable user-facing features within Vohub.ai.

We do not:

• Use data for advertising
• Share data with third parties (unless required for user-authorized integrations)
• Allow human access unless explicitly permitted by the user or required for legal or security reasons

Our AI models do not retain or train on Google user data. Data is processed temporarily and solely to deliver active user-facing functionality.

Vohub.ai only sends transactional SMS, on-demand summaries, confirmations, or reminders, when you explicitly request them during a call or as part of an action you complete.

Every message ends with: "Reply STOP to unsubscribe, HELP for help."

When you reply STOP, we immediately suppress your number from any future SMS or calls.

We do not share or sell your mobile opt-in data with any third parties for marketing or promotional purposes.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will update the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy or our platform, please feel free to contact us.